Sign Up FAQs

  • Your body and journey is unique, and your supplements should be, too. Many individuals have conditions like Anemia, Thyroid Dysfunction, PCOS and more which can necessitate customized vitamin protocols. Ellement takes all the guesswork out of prenatals, delivering custom-made packets personalized for every stage and nutritional need.

  • Yes, Ellement provides supplements for men and non-carrying partners. Please complete the onboarding form and our Customer Support team will provide more information for customizing and completing your order.

  • To get started with Ellement, please complete our Build Your Box form. The form typically takes 10 minutes to complete, and will walk through all of the components of Ellement’s personalization so your first box will be the best fit for your needs.

  • Once your order is received, your first box will be packed within one business day. Ellement typically uses USPS for shipping, and most orders are received within 2-3 business days.

  • No, Ellement is not a prescription product and MD approval is not required to use Ellement.

    We do recommend and encourage all customers to speak with their healthcare providers regarding their supplement routines, and many customers do choose to review their Ellement routines with their healthcare providers.

Product FAQs

  • Ellement meticulously selects highly functional forms of ingredients, prioritizing efficacy and bioavailability in our formulations. Ellement is also the only prenatal supplement brand available that has a twice-daily packet system, separating ingredients based on when and how they are most optimally absorbed.

  • Yes, Ellement can be made 100% Vegan. Ellement offers multiple versions of our Fat Solubles capsules, including fish-based and algae-based blends. Our algae-based formulation is 100% Vegan.

  • Ellement offers a variety of formulations for our Fat Soluble capsules, including fish-based and algae-based Omega-3s. Some individuals may experience a mild ‘marine-like’ scent with these ingredients, however Ellement customers do not report any aftertaste after swallowing the capsule.

  • Iron is the most typical culprit for nausea in prenatals. Ellement provides complete customization of Iron dosage or can remove Iron entirely for those who do not require it.

    For customers who experience nausea with Iron, it is recommended to take Iron with a bit of food or drink. Try orange juice, or eating vegetables or citrus fruits like oranges, bell peppers, tomatoes, broccoli, peas or sweet potatoes. Just remember to avoid Calcium-based foods as Calcium inhibits Iron absorption.

  • New Ellement customers are often pleasantly surprised by the rapid onset of results. With our comprehensive blend of nutrients, many customers report feeling more energized within just 7-10 days of starting their regimen. Click here to read our customers reviews here.

Billing FAQs

  • Ellement uses Stripe for payment processing. All major credit and debit cards are accepted, in addition to Apple Pay and Google Pay.

  • For subscriptions, your payment will be processed on the same day of the month during each subsequent month of your subscription. For example, if your subscription began on March 15th, your recurring payments will take place on April 15th, May 15th, etc.

  • Yes, you can cancel your Ellement subscription at any time. Email support@helloellement.com for cancellation.